Privacy Policy

Last updated: May 14, 2025  ·  Effective date: May 14, 2025

Ednosphire ("Company", "we", "us") operates WishPilot. This Privacy Policy explains how we collect, use, store, and protect information when you use our platform. By using WishPilot you consent to the practices described here.

1. Information We Collect

Account Information: Name, business name, email address, phone number, and business type provided during registration.

Customer Data: Names, phone numbers, birthdays, and anniversary dates of your customers that you upload or import into WishPilot.

Usage Data: Pages visited, features used, campaign performance metrics, and browser/device information collected automatically.

Payment Information: Billing details processed securely by Razorpay. We do not store full card numbers on our servers.

Communications: Support messages, feedback, and any correspondence with our team.

2. How We Use Your Information

3. Data Sharing

We do not sell your data. We share data only with:

4. Data Retention

We retain your account and customer data for as long as your subscription is active. After account deletion or termination, data is purged within 90 days unless retention is required by law.

5. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), hashed passwords (bcrypt), JWT-based authentication, and access controls. No system is completely secure; you use the platform at your own risk.

6. Your Rights

You have the right to:

To exercise these rights, email grevaince@ednosphire.in.

7. Cookies

WishPilot uses session cookies strictly necessary for authentication and platform operation. We do not use advertising or tracking cookies.

8. Children's Privacy

WishPilot is a B2B platform intended for business use only. We do not knowingly collect data from anyone under the age of 18.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies independently.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or in-app notification at least 7 days before taking effect.

11. Applicable Law

This Privacy Policy is governed by the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

12. Grievance Officer

For privacy-related concerns or complaints:


Questions? Email us at grevaince@ednosphire.in.