WhatsApp customer loyalty automation

Automate birthday, anniversary & win-back campaigns on WhatsApp

WishPilot helps restaurants, salons, clinics, boutiques, and retail stores send personalized WhatsApp messages with coupons, reminders, and loyalty nudges — automatically, through the official WhatsApp Business API.

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Trusted by local businesses running repeat-visit campaigns every day
71%
Average read rate
Auto coupon delivered
2.8M
Messages / month
1,024
Active Tenants
2.8M
Messages / Month
71%
Read Rate
₹12.6L
MRR

Launch WhatsApp loyalty campaigns in three simple steps

WishPilot is designed for teams that want something powerful without learning a complicated CRM or campaign stack.

01
Import your customer list
Upload birthdays, anniversaries, visit dates, and segments from your spreadsheet or existing CRM in seconds.
02
Set up campaign templates
Create approved WhatsApp templates with coupon codes, festive offers, and loyalty reminders that match your brand voice.
03
Automate and track results
Deliver messages at the right time, monitor reads and redemptions, and optimize what actually brings people back.
Birthday Automation

Send personalized birthday wishes that actually bring customers back

WishPilot auto-schedules birthday messages with unique coupon codes every morning — no manual work, no missed celebrations.

  • Sends automatically at 9 AM on each customer's birthday
  • Attaches unique coupon codes valid for a set number of days
  • Personalized by name, business name, and offer
  • Tracks delivery, opens, and coupon redemptions
  • Works across restaurants, salons, clinics, and retail
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Sent automatically every birthday
Wedding, business & visit milestones
Anniversary Campaigns

Celebrate customer milestones and build loyalty that lasts

Track wedding anniversaries, first-visit anniversaries, or business milestones and send messages that feel personal — not automated.

  • Support for wedding, visit, and custom anniversary types
  • Fully customizable message templates per occasion
  • Auto-schedules every year — set it once, runs forever
  • Attach exclusive rewards to drive repeat bookings
  • Multi-language support for regional audiences
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Customer Reactivation

Win back customers who haven't visited in weeks

WishPilot automatically identifies customers who have gone quiet and sends them a personalized win-back offer — before they forget about you.

  • Trigger after 30, 60, or 90 days of no visit or order
  • Personalized "we miss you" messages with exclusive offers
  • Segment by spend, visit frequency, or tags
  • Track how many come back and calculate reactivation ROI
  • Works 24/7 — no manual follow-ups needed
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Auto-triggers after inactivity window
Schedule weeks in advance
Festival Campaigns

Run Diwali, Eid, Christmas & New Year campaigns at scale

Plan seasonal campaigns in advance, schedule them to fire automatically, and deliver thousands of personalized festival greetings without lifting a finger on the day.

  • Pre-built templates for 15+ Indian and global festivals
  • Schedule bulk sends weeks before the event
  • Personalize by name, offer, and customer segment
  • Attach time-limited coupons for urgency
  • Track conversions — see which festivals drive the most revenue
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Handles bookings while you sleep
Chatbot Builder

Build WhatsApp chatbots that handle bookings and inquiries 24/7

Create intelligent conversation flows — no coding required. Your chatbot collects bookings, answers questions, captures leads, and qualifies inquiries around the clock.

  • Visual drag-and-drop flow builder
  • Collect table bookings, appointments, and orders
  • Capture leads with custom qualification questions
  • Smart keyword triggers and button-based menus
  • Hand off to a live agent from the unified inbox
Build Your Bot
Campaign Analytics

Know exactly which campaigns bring people back — and which don't

WishPilot tracks every message from delivery to redemption so you can double down on what works and stop wasting money on what doesn't.

  • Real-time delivery, read, and reply rates per campaign
  • Coupon redemption tracking with revenue attribution
  • Campaign comparison — see which performs best
  • Customer reactivation funnel analytics
  • Exportable reports for your records
See Analytics Demo
Birthday Campaign — June 2025
2,847 sent
71%
Read rate
38%
Replied
22%
Coupon used
Estimated revenue from campaign
₹1,24,000
MonTueWedThuFriSatSun
Official API

Built on Meta's official WhatsApp Business Cloud API

WishPilot uses the official, approved WhatsApp Business API — not unofficial workarounds. Your account stays safe, your messages get delivered, and your business stays compliant with Meta's policies.

Meta approved
End-to-end encrypted
No number bans
Green tick eligible
One-click WABA connection

Connect your WhatsApp Business Account in minutes using Meta's embedded signup — no developer needed.

Template management built in

Submit, sync, and manage your approved WhatsApp message templates directly inside WishPilot.

Delivery & read tracking

Get real-time delivery receipts, read notifications, and webhook-based status updates for every message sent.

Every local business that wants more repeat customers

From independent salons to multi-location restaurant groups, WishPilot fits teams that rely on relationships and local loyalty.

🍽️
Restaurants
Birthday dinners, anniversary reservations, and festive campaigns
🏨
Hotels
Guest anniversaries, loyalty rewards, and repeat booking nudges
💇
Salons & Spas
Appointment reminders, visit anniversaries, and loyalty offers
🏥
Clinics
Patient birthday wishes, follow-up reminders, and seasonal health tips
👗
Boutiques
Festival offers, loyalty rewards, and new collection alerts
🛒
Retail Stores
Birthday discounts, win-back campaigns, and seasonal promotions
💪
Gyms & Studios
Membership renewals, milestone celebrations, and reactivation offers
🏬
Multi-Location
Centralized campaigns across all branches with location-based targeting

Simple plans for every stage of growth

Start with a 14-day free trial, then choose the plan that fits your customer base, messaging volume, and automation needs.

All Plans
14-day free trial
Full Version
Freefor 14 days

Experience the full platform free for 14 days with no credit card required.

  • 100 customers
  • 100 messages/month
  • 1 WhatsApp number connection
  • Birthday automation
  • Anniversary automation
  • WhatsApp Calling (AI voice)
  • 1 team seat
  • WhatsApp support · 4-hour SLA
  • Coupon campaigns
Start Free Trial
Starter
₹499 /month

Perfect for single-location businesses just getting started.

  • 500 customers
  • 1,000 messages/mo
  • 1 WhatsApp number connection
  • Birthday automation
  • 1 team seat
  • WhatsApp support · 4-hour SLA
  • Anniversary automation
  • Coupon campaigns
  • WhatsApp Calling
Select Plan
Premium
₹1,999 /month

Full automation suite for scaling businesses.

  • 10,000 customers
  • Unlimited messages
  • 2 WABA connections
  • Full automation
  • WhatsApp Calling (AI voice)
  • 5 team seats
  • API access
  • Priority analytics
  • WhatsApp support · 4-hour SLA
Select Plan

Frequently asked questions

Can't find what you're looking for? Contact us or chat on WhatsApp.

No. WishPilot walks you through connecting your WhatsApp Business Account via Meta's embedded signup — it takes about 10 minutes. You do need a Facebook Business Manager account and a phone number not already on WhatsApp.

WishPilot uses Meta's official WhatsApp Business Cloud API. This means your number is safe, messages are delivered reliably, and your business stays compliant with Meta's commerce and messaging policies.

Yes. Every new account gets a 14-day free trial with full access to the platform including birthday automation, anniversary campaigns, chatbot builder, and WhatsApp Calling. No credit card required.

Replies appear in WishPilot's Unified Inbox where your team can respond manually. You can also set up chatbot flows to auto-reply based on keywords or button selections.

You import your customer list with birthdays. Every morning, WishPilot checks who has a birthday that day and sends them your configured template — complete with their name, a coupon code, and your business branding. You can also configure a time of day and pre-birthday message.

Each plan has a monthly message limit. The Starter plan includes 1,000 messages per month; Growth includes 5,000; Premium is unlimited. WhatsApp also has Meta-side sending tier limits that increase automatically as your account builds trust.

No credit card required

Ready to automate your customer loyalty on WhatsApp?

Join local businesses using WishPilot to send timely birthday wishes, festive offers, and reactivation campaigns that bring customers back.

Contact Us

Have a question, want a demo, or need help planning your WhatsApp automation workflow? We're here for you.

Contact information

Share your use case and we will help you set up the right automation flow for birthdays, loyalty campaigns, seasonal greetings, or customer reactivation.

Phone / WhatsApp
+91 9166193555
Click to chat on WhatsApp for the fastest response.
Email
hello@wishpilot.in
Questions, onboarding help, billing, or partnership requests.
Company
A unit of Ednosphire IT Solutions
Serving local businesses across India and beyond.

Send us a message

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WhatsApp support across all plans with a 4-hour SLA.